Payment Policy

Last updated: October 20, 2026

This Payment Policy explains how payment works when you order from Zevier. By placing an order on our website, you agree to the terms below.

Accepted Payment Method
Zevier currently accepts Cash on Delivery (COD) only. You pay for your order when it arrives at your address. No payment is taken online when you place your order.

How Cash on Delivery Works

  • Place your order on our website and select Cash on Delivery at checkout.
  • We process your order within 1-2 business days and ship it with one of our trusted courier partners.
  • When the courier delivers your package, you pay the full order total to the delivery agent in cash.
  • Please keep the exact amount ready, as the delivery agent may not be able to provide change.

Currency
All prices on our website are in US dollars (USD, $). The amount you pay on delivery is the order total shown at checkout.

Pricing and Order Total

  • The order total is shown at checkout before you place your order.
  • Shipping is free on all orders within the United States, so there are no shipping charges added to your total.
  • If any taxes apply to your order, they are shown at checkout before you confirm.
  • There are no hidden fees. The amount shown at checkout is the amount you pay on delivery.

Payment Security
We do not collect, process or store any credit card, debit card or bank account details on our website. Since payment is made on delivery, no sensitive payment information is requested from you when you order.

Order Cancellations
You can cancel your order within 24 hours of placing it. Because no payment is collected online, there is nothing to refund for orders cancelled before delivery. To cancel, email support@zevier.shop or call +1 (203) 255-5527 with your order number.

Refused or Undelivered Orders
If you are unavailable or refuse the package at delivery, the order is returned to us and treated as cancelled. Please make sure your shipping address and phone number are correct at checkout so the courier can reach you.

Refunds
If you return an eligible item within our 30-day return window, we will process your refund within 7 days after we receive and approve it. Refunds are issued by bank transfer or store credit, as you choose. Full details are in our Return & Refund Policy.

Questions About Payment
If you have any questions about payment, contact us:

  • Email: support@zevier.shop
  • Phone: +1 (203) 255-5527
  • Support hours: Monday to Friday, 9:00 AM to 5:00 PM (Eastern Time)
  • Response time: within 24 hours
  • Business address: Zevier, 26 Reef Rd, Fairfield, CT 06824, United States